Buying gold - in brief

Remember there are several ways to buy gold. This is one way.

The procedure

Step 1. more detail	Make sure you are logged in. Press ACCOUNT and then click the BALANCE sub-menu option.
Step 2. more detail	You will see your available cash balance in a green line. Click on the 'Buy in...' drop down list, and click the vault you want to own your gold in. The order panel will be loaded assuming the use of all of the available balance of the currency you selected. In a market where other people are currently quoting prices the price and the approximate order value will be set for you at reasonable values. If these are not loaded there is no current price quoted by sellers, and you will need to decide your price, so skip to Step 5. No cash available? You cannot proceed yet. Check out how to fund your account, or if you need to cancel previous orders to release their reserved cash go to HISTORY ORDERS , select an open buy order and from the order panel and KILL ORDER . Then try this step again.
Step 3. more detail	Adjust your Price per kg and/or the Quantity (kg) as required.
Step 4. more detail	When you're happy with your order press the BUY/BID button, and CONFIRM , as for a normal order entry. Then look at the bottom of this page for what happens next.

In a market where there are no prices being offered the order panel will not choose a price for you. You must then choose, and a good way is to go to see the other market prices on the order board.

Step 5. more detail	To see other market prices click on the MARKET button, and click the ORDER BOARD sub-menu option. Your order panel will still contain your chosen vault and currency and now you will see other prices. Now choose your Price per kg and Quantity as required.
Step 6. more detail	When you're happy with your order press the BUY/BID button, and CONFIRM , as for a normal order entry.

What happens next ?

You will probably receive a response in the order panel saying either 'Your order has been matched' or 'Your order is now open'. Other messages are possible, but less likely.
Part matching is a possibility. A part matched order will tell you 'Your order is now open' and the order panel will show what percentage of your order has been matched so far.
We send you an email for each execution. There might be quite a lot of these, because if your order is large there may be lots of smaller orders matching with you. These emails are supposed to be a courtesy, but can be annoying if you get too many. We also send a single contract - again by email - when your order is completed or cancelled. You will only get one contract per order you place, and it will be for the whole amount you traded as a result of your order.
If your order is to be posted on the order board you may see any unexecuted part of your order come up as a new bid on the green side of the order boards. Remember, as a buyer you're advertising to sellers.
Also remember there are bots out there. It's quite possible that someone's computer is bidding too, and when it sees you beating it on price it starts to compete with you to bid higher. Don't be too surprised if you're not the best bid for long.
As usual you can monitor the success of your order from the HISTORY ORDERS screen. Sometimes it's best to monitor what's happening on the ORDER BOARD itself, because you'll see if anyone is bidding up against you.
If you decide you want to push the purchase through you'll need to withdraw your bid by killing it from the HISTORY ORDERS screen and replacing it with one at a higher price.